FirstNet Continues to Support CSFA Members During COVID-19 Pandemic

The CSFA and FirstNet Built with AT&T, in a public-private partnership with the First Responder Network Authority, are committed to educating fire fighters about the benefits of FirstNet and the impact it can have on public safety communications during these critical times. As CSFA members continue to respond to emergencies state-wide, we stand with you. And we’re here to help.

AT&T has significantly reduced its retail footprint to protect our communities and employees during the COVID-19 public health emergency and are adapting our processes to continue to support CSFA members as follows:

FirstNet sign-up and account servicing:

1. FirstNet.com - Sign up & Account Maintenance

a. Visit FirstNet.com/signup to apply for new service, use association referral code CSFA911
b. Log in to FirstNet Local Control with your FirstNet credentials to manage your account, upgrade a device, or add a smartwatch or tablet to your account.

2. FirstNet Local Support - white glove service –curbside device delivery, on-site consultation & rapid sign up. Email ea2498@att.com with you name and location to be connected with a local representative.

3. FirstNet Customer Care - call 1-800-574-7000, 24x7x365 for live support.

For Current Offers, Rate Plans and Devices please visit firstnet.com/currentoffers.

FirstNet is the nationwide, wireless communications platform dedicated to America’s first responders and public safety community. As men and women across the country stand on the front lines to support our nation’s response to COVID-19, they can have confidence knowing that with FirstNet they’ll have the unthrottled connectivity and priority communications they need to respond during this public health emergency, on a network dedicated to them when and where they need it. It’s this type of unparalleled emergency support that distinguishes FirstNet, public safety’s network, from commercial wireless networks.