FirstNet Continues to Support CSFA Members During COVID-19 Pandemic
The CSFA and FirstNet Built with AT&T, in a public-private partnership with
the First Responder Network Authority, are committed to educating fire fighters
about the benefits of FirstNet and the impact it can have on public safety communications
during these critical times. As CSFA members continue to respond to emergencies
state-wide, we stand with you. And we’re here to help.
AT&T has significantly
reduced its retail footprint to protect our communities and employees during the
COVID-19 public health emergency and are adapting our processes to continue to support
CSFA members as follows:
FirstNet sign-up and account servicing:
1. FirstNet.com - Sign up & Account Maintenance
to apply for new service, use association referral code CSFA911
b. Log in to FirstNet
Local Control with your FirstNet credentials to manage your account, upgrade a device,
or add a smartwatch or tablet to your account.
2. FirstNet Local Support - white
glove service –curbside device delivery, on-site consultation & rapid sign up.
Email firstname.lastname@example.org with you name and location to be connected with a local representative.
3. FirstNet Customer Care - call 1-800-574-7000, 24x7x365 for live support.
Current Offers, Rate Plans and Devices please visit firstnet.com/currentoffers.
FirstNet is the nationwide, wireless communications platform dedicated to America’s
first responders and public safety community. As men and women across the country
stand on the front lines to support our nation’s response to COVID-19, they can
have confidence knowing that with FirstNet they’ll have the unthrottled connectivity
and priority communications they need to respond during this public health emergency,
on a network dedicated to them when and where they need it. It’s this type of unparalleled
emergency support that distinguishes FirstNet, public safety’s network, from commercial